The IT Support Technician II is a level 2 position that underpins all PC related capacities at Martin/Martin. The IT Support Technician II plays out an assortment of obligations including, yet not restricted to, PC investigating in an office climate that incorporates work area/versatile and distant gadgets, every single fringe gadget, application and undertaking framework uphold; investigating all PC equipment and programming issues; performs PC fixes; establishment and setup of standard business and designing programming.
Roles and Responsibilities
- The accompanying obligations are illustrative just and are not expected to be comprehensive.
- Make and keep up expert pictures for every office.
- Keeps up arrangement baselines.
- Works with IT Manager on arrangement the executives.
- Performs establishment, arrangement, and investigating of client work areas/PCs, printers, and fringe gadgets.
- Re-Images work areas and moves client information to new hardware.
- Helps with office phone uphold/preparing
- Screens administration work area episodes and administration demands. Checks issues are dealt with instantly.
- Offering progressed help to clients and ticket accelerations.
- Different obligations as doled out.
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